The number of online orders and thus also the amount of packages sent has increased significantly in recent years. However, for a variety of reasons, delivery to the doorstep often does not work. The questions "When will my package arrive?" and "Where was my package delivered?" become more frequent. A place where you can reliably pick up all your packages sounds like a practical dream that has long since become reality.
Do you know the problem that your packages are often not delivered to your home? And are you tired of travelling long distances to collect your packages from various package shops or ringing your neighbours' doorbells again and again? Are you looking for a reliable pick-up station that accepts all your packages, no matter who delivers them? Then you should try PaketConcierge! With our service, you can have your packages delivered to a universal pick-up station. And the best thing is: the service is free of charge for you, because we work together with the delivery companies.PaketConcierge is your very own personal pick-up station right outside your front door in Berlin. You choose your PaketConcierge pick-up station yourself. As soon as your package arrives, you can pick it up immediately or within the next few days. You never have to worry about when your packages will arrive. You don't have to spend your free time looking for your packages or picking them up from different places. With PaketConcierge, you save yourself a lot of stress and have more time for the good things in life.
Package station, package shop or PaketConcierge: Where is the best place for my delivery?

Package stationEveryone has probably seen the yellow DHL Packstations or the grey Amazon Locker. Regardless of whether it's a Packstation or Locker, if the package station is in a public place, you can pick up your packages there around the clock. Depending on the shipping service provider, a registration or customer card is required.The disadvantages of DHL Packstation, Amazon Locker and the like are that there is no guarantee that your package will be deposited at the package station. If, for example, the package station is full or no suitable compartment is available for the package, it will be taken to a package shop. The delivery driver chooses the package shop himself. This means you have no reliable control over where your packages are deposited. In addition, very large packages generally cannot be delivered to a package station. In addition, some package stations can only be used if you can select them during the check-out process when ordering online or if there is a separate field for entering them. Finally, it should be noted that the majority of package stations in Berlin are operated by shipping service providers. This means that these pick-up stations only work for packages from the respective delivery company.

A DHL Packstation and an Amazon Locker next to a supermarket.

Package shopCompared to the package station, the package shop can also accept large packages. However, some package shops refuse large packages. At a package shop, you can pick up your packages during opening hours.Similar to the package station, a package shop usually depends on the online shop's check-out allowing delivery to a package shop. The decisive argument why classic package shops are rarely given as a delivery address is that they usually only accept packages from one shipping service provider. Often, however, you have no influence on which shipping service provider is used to send your package.It is unlikely that you will have a package shop near you from every shipping service provider. In addition, you would have to deal with the different delivery addresses and systems. The weaknesses of package stations and package shops are obvious: they usually only work for one delivery service. This means you can't have all your packages delivered to one place.

A DHL/Deutsche Post package shop in a pedestrian zone.

PaketConciergePaketConcierge solves the basic problems of both alternatives. Universal package shops create a customer-friendly service. Because PaketConcierge accepts all your packages, no matter who delivers them.Only PaketConcierge is 100% reliable. You can be sure that every package will arrive at the PaketConcierge of your choice. It doesn't matter who delivers your package or which online shop you ordered from. You can always use the PaketConcierge delivery address - even for Christmas presents from grandma.You can pick up your package whenever it suits you. As soon as your package has been delivered to PaketConcierge, you will receive a notification from us and can pick it up immediately or in the next few days.

Our Flagship Store in Berlin.

Advantages and disadvantages of package stations, package shops and PaketConciergesTogether we have compiled an overview of the various package pick-up stations. You can see at a glance what the advantages and disadvantages of the different pick-up stations are.