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About PaketConcierge

Gregor founded PaketConcierge out of his own frustration. He was often not at home or in a meeting when the carrier rang. His packages were therefore often left somewhere. Then the annoying search and usually quite a run started - a situation that many of you will no doubt be familiar with. It frustrated Gregor so much that it motivated him to solve the problem.
PaketConcierge accepts ALL your packages, no matter where or what you order and who is delivering it. You choose your own PaketConcierge. When your package is delivered, you will immediately receive a notification on your smartphone. You can pick up your package when it suits you, which saves you a lot of time and stress. In addition, CO₂ emissions are significantly reduced during delivery. PaketConcierge collaborates with carriers and is therefore free of charge for you.

Our vision

We are revolutionizing package delivery and ensuring frustration-free package reception for everyone.

Our mission

We aim for reliable package delivery for everybody. To achieve this, we build a universal bridge between you and the carriers. You decide where, how, and when you receive your packages. This saves you a lot of time and stress.

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Our Flagship Store

Brunnenstr. 15510115 Berlin
Opening hours:Monday to Friday 9:30 a.m. - 8 p.m.Saturday 10 a.m. - 4 p.m.

Award "Best Service Provider"
Award "Best Service Provider"

Let's get down to business

We are proud of our achievements

1

After developing the MVP, a PaketConcierge in Berlin Mitte receives the first package. This lays the foundation for a new era in the history of the Last Mile Delivery.

September 2020

1,000

PaketConcierges in Mitte, Prenzlauer Berg, Friedrichshain and Charlottenburg are now accepting packages for consumers. We received the 1,000th package.

February 2021

10,000

PaketConcierge gets excellent ratings from consumers. Roughly 25 PaketConcierges are now on board, becoming darlings of the neighborhood. We received the 10,000th package.

October 2021

100,000

The number of packages is rapidly increasing. Each package delivered to a PaketConcierge significantly reduces CO₂ emissions over the last mile. That is what motivates us.

October 2023

Our milestones

March2020

Idea & founding

We want everybody to receive packages conveniently and reliably. To achieve this, we build a universal bridge between you and the carriers. You decide where, how and when you receive your packages. In May 2020, PaketConcierge GmbH was founded for this purpose.

November 2020

Flagship Store

We open our own flagship store on Brunnenstraße. Through direct exchange with our consumers, we gather helpful feedback right from the start to turn the idea of convenient package reception into reality.

January2022

Pre-seed financing

We have convinced the company builder XPRESS Ventures of our potential. Combined with business angels' investments, we have secured more than €1 million in financing to date.

March2022

Pilot network

The pilot in Berlin is expanded in partnership with carriers to further validate our concept.

September2022

Hypotheses become facts

The first pick-up stores achieve our target KPIs. Consumer acceptance and satisfaction outperform our expectations.

March2023

Scalability

We develop a highly efficient, dual marketing concept with carriers for further rollout.

November2023

US flip

The course is set for further growth.PaketConcierge GmbH is now a wholly-owned subsidiary of the US holding company PaketConcierge Inc.

2024

Seed financing

With a logistics and impact-focused VC from San Francisco as the lead investor, we will raise further capital for the planned rollout to 2,500 pick-up stores.

This is us

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GregorCo-CEO & Founder

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MichaelCo-CEO & Founder

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SinaHead of Marketing

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Awards

We are proud of the awards that we have received.

Award "Most Innovative Solutions for Companies"

Logitech Startup Partner (2021)

PaketConcierge is awarded the "Logitech Startup Partner" Award by Logitech together with Frank Thelen for an innovative business idea.

Award "Best Service Provider"

Founder Institute Select Portfolio (2020)

PaketConcierge was included in the Select Portfolio. Only the top 2% of Founder Institute graduates worldwide make it into this portfolio.